MM
Marina M
1 reviews | Active since Dec 2009
25 Jan 2023, 11:57
Dotsure & chronic conditions
Please be warned that Dotsure covers ONLY the claim limit on the superior plan for ANY chronic condition. It is seen as a SINGLE INCIDENT. Please hope and pray that your pet does not get arthritis or chronic heart failure because the claim limit is RIDICULOUSLY small and you will have to pay for everything from your own pocket!!!!!!!!! They are very eager to get your business but do not bother to add that to their T&C!
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dotsure.co.za's replyOfficial
25 Jan 2023, 12:38Hi Marina, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply25 Jan 2023, 12:38
Official
Hi Marina, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za