JK
Juanita K

1 reviews | Active since Feb 2021

30 Aug 2023, 16:37

Dotsure car insurance...very angry first time client

My husband bought a new car in July this year..took out insurance with dotsure..car insurance of R800pm and funeral policy of R149pm...but when they deducted in July and August they deducted so many large amounts that's unaccounted for ...in total they deducting R1800 from our account that we did not give permission for...this is unacceptable an we want to cancel our car insurance with them and go with a different car insurance company...we want all that money refunded that they debited without our permission

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Replies (1)
dotsure.co.za
dotsure.co.za's reply31 Aug 2023, 09:30
Official
Hi Juanita, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za