SG
Sibongile Geza-Mhlatyana
1 reviews | Active since Oct 2017
10 May 2023, 02:03
Dotsure car insurance.
I'm paying a premium every month since I purchased my new vehicle. This insurance company sent me a non functional link to Lodge a claim, and now they have canceled my claim after I've sent all the required documents via email. They are ****** period!!!! I wouldn't recommend them to anyone. As a result I'm looking for alternative insurance for my vehicle.
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dotsure.co.za's replyOfficial
10 May 2023, 07:59Hi Sibongile, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply10 May 2023, 07:59
Official
Hi Sibongile, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za