BS
Bernadisa S
1 reviews | Active since Nov 2022
23 Nov 2022, 21:14
Dotsure, car insurance
I have has the worst customer service experience ever, I wanted help with claim because I lost my car key, Ive been calling/messaged them multiple times and yet I have no outcome - I'm thinking of canceling and finding a better insurance
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dotsure.co.za's replyOfficial
23 Nov 2022, 22:20Hi Bernadisa, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply23 Nov 2022, 22:20
Official
Hi Bernadisa, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za