EB
Eugenia B
1 reviews | Active since Jul 2023
06 Aug 2024, 12:27
Dotsure can't step up like Oakhurst. The worst insurance ever!
You guys are so quick on rejecting claims without investigating properly. You come up with thee most ridiculous excuses just not to pay. Your company is full of BS. I have never claimed throughout the years and now my smallest claim is being rejected with nonsense conclusion.
Oakhurst did such a better job than this ridiculous company.
Do me a favor... Don't respond with an automated response.
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dotsure.co.za's replyOfficial
06 Aug 2024, 12:38Hi Eugenia, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply06 Aug 2024, 12:38
Official
Hi Eugenia, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za