MW
Mary W
1 reviews | Active since Sept 2022
30 Sept 2022, 09:21
Dotsure call agents are very dishonest.
Please be aware of any calls from dotsure.co.za as I was a victim of an attempted **** yesterday. I received a call from a dotsure.co.za representative (supposedly) advising that my "mechanical warranty" on my 2.5 year old (brand new) Haval has lapsed and unless I take out insurance with them I will be liable for any faults / repairs going forward. I knew my warranty had not yet lapsed and confirmed this with my dealer who advised I have a 5 year warranty. At the end of the day this sales agent was asking me to sign up for an insurance for God's f***ing p***y knows how much, just to have a sale and ***** money that they did not need from me.
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Replies (1)dotsure.co.za's replyOfficial
30 Sept 2022, 09:38Hi Mary, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply30 Sept 2022, 09:38
Official
Hi Mary, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
