1 reviews | Active since Oct 2020
Dotsure, best exotic pet insurance there ever was
They have been absolutely wonderful from day one. I called them when I was very anxious cause my little baby Olivia (rabbit) wasn't feeling okay. It was absolutely urgent but they responded within 10 minutes. I wasn't in the right state of mind to even remember my login details when this all happened cause Liv was non responsive and I needed to get her to the nearest vet ASAP. They were so amazing, they responded to every call and every email almost immediately which I greatly appreciate, baba is my first pet and I have never in my life felt this way about anyone (either furry or not) but they made me feel so secure in the way that they dealt with me. I was crying, screaming but they were very professional in the way they handled me. My claim hasn't been processed yet, however, I'm actually okay with whatever outcome may occur because wow guys, they're truly amazing and empathetic.
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
