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Mohodi M

1 reviews | Active since Aug 2016

04 Oct 2021, 15:31

Dotsure are ******* to the innocent.

I soo hate Dotsure when it’s time to pay my claim they play hide and seek and look for a reason not to pay nx... I had a Car warranty for almost 5 years with Hollards and all of a sudden my cover was transferred to Dotsure,last week my car was in for a repair at the dealership for thermostat replacement and I put on a claim they requested service history,Quote and the report they declined my request....I really don’t recommend anyone to be part of Dotsure even the service sucks I have to phone them to follow up my claim they only phone when they decline my claim....******* nx

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Replies (1)
dotsure.co.za
dotsure.co.za's reply04 Oct 2021, 16:35
Official
Hi Mohodi,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za