DR
Denver R

1 reviews | Active since Jul 2011

01 Sept 2021, 08:18

Dotsure are pulling a quick one on the polices they are taking over from hollard, petsure, rogz, etc

I would just like to say you are moving me to a policy that is dramatically worse and I will be taking this up with the ombudsman if you don't fix your mistake.

Other people are complaining as well so I will try in get in touch with those people and take this further.

https://www.hellopeter.com/dotsurecoza/reviews/dotsure-have-****-to-all-of-hollards-pet-insurance-clients-***

0
Replies (2)
dotsure.co.za
dotsure.co.za's reply01 Sept 2021, 09:00
Official
Hi Denver,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za
DR
Denver R's update03 Sept 2021, 08:26
Reviewer Update
Hi, when is someone going to get hold of me?