MS
Msuthu S

1 reviews | Active since Nov 2020

08 Sept 2025, 16:13

Dotsure are bunch of qualified ****mers

Two months back, my car had vibrations n loss of power.

Took it to agents (Honda) for assessment. A week later, they dropped a bomb that cylinder #4...with rod, head gasket and crank are damaged...possibly due to cylinder 4 being starved of oil.

They gave me a month to figure out if the quote issued to repair the damages...I will be able to go forward or opt for other opinion. Left the car with Honda and a month later I got a specialist to check the same car and advise was same as the agents.

Now I accepted the better quotation in terms of money's to do the job.

Contacted the warranty insurer n logged a claim. Now they come back to say...the report speaks of the gasket failure and that is due to overheating and not paying the for the parts damaged.

Long story short. Engine failure due to cylinder 4 being starved of oil...hence there gasket failed.

Dotsure is a ****.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply08 Sept 2025, 21:27
Official
Hi Msuthu, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za