Dotsure and Stacey give exceptional service! Best claims experiences ever.....

We lost our precious miniature poodle Pancake "Lightning" Lundall to the dreaded Parvo Virus. This was a very difficult time for us as a family and we didn't want to deal with what we expected to be a difficult claims process with loads of questions from people who dont really want to pay out (like most insurances). When I finally decided to call and see if there is a claim before cancelling the insurance since Pancake died a few months ago, I spoke to an amazing lady called Stacey.... My goodness, what a special human! Thank you Stacey for the kind and easy journey of registering a claim and being paid out immediately! The next time my family adopts another fur baby I will definitely be using Dotsure and will ask specifically for Stacey with her gentle and kind nature which is exactly what we need when we have suffered a great loss.