Dotsure ALWAYS refutes claims

I have logged a claim on my maintenance policy MTRG***. My policy schedule documents and emails bare th4 name of dotsure. Ayoob the idiot from claims department has wasted my time and airtime for the last 5 days asking for service documents. I have sent him all the documents I have and the emails explaining why my last service was delayed. I have been calling and emailing Clyde and Pam who assisted me last December when my service claim was refuted by the same idiots at the claims department. I am being sent around between dotsure, warranty solutions and mother financial, emails and phone calls all ignored. All 3 of these companies are useless ******. It is clear that their modus operandi is to reject claims and frustrate their clients which exhausting and taxing on one's mental health. They don't care. All I want is for someone like Pam to resolve this claim urgently before I resort to posting on social media before I open a legal case and sue them.