LB
Lize B

1 reviews | Active since Oct 2011

04 Feb 2021, 02:59

Dotsure All the way

Incredible South African company. I am so grateful I insured my 2 fur-babies with them. Just two months after getting my second puppy added to my policy, at a discounted price (standard for ALL additional pets on a policy), she managed to eat a bag of highly toxic medication...at midnight...during loadshedding. This resulted in racing her to a 24 hour vet where she was treated for poisoning and kept overnight. Then followed a barrage of further appointments and tests to make sure she was 100% recovered. This was not a cheap accident. It was exorbitant. Dotsure made the claims process so simple and quick AND with compassion and humour to help me get over the parent guilt. The payment was made, in full, literally minutes later. Love DOTSURE and would recommend them to evèl

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Replies (1)
dotsure.co.za
dotsure.co.za's reply04 Feb 2021, 08:03
Official
Hi Lize,

Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-) 

The dotsure.co.za family