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zanemvule M

1 reviews | Active since Jul 2021

18 Aug 2022, 13:40

Dotsure a **** not assisting just deducting

Dotsure is just a **** to harm not assist. I have claimed for axsess burst and sent relevant documents but they didn't respond. I have called their claim department but the phone was not picked. My question is to the claims department what are they employed for because they don't do their work and followup on our claims. Complainant contact Z.B Makhanda ***

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Replies (1)
dotsure.co.za
dotsure.co.za's reply18 Aug 2022, 14:01
Official
Hi Zanemvule, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za