JJ
JAE J

1 reviews | Active since Dec 2014

18 Jul 2020, 09:34

dotsure

terrible claims service i sent all paper work for my dogs and they conveniently did not pay ouit for my 4th dog came up with some bull**** etc so now i cxl with them and went over to much better insurance..i also cxd my car insurance with them.....

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply18 Jul 2020, 09:55
Official
Hi Jae,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za