DOTSURE... !!!!!

Item: dotsure.co.za
Rating: 1
Author: Rockshana M

Still u until today, no feedback - no funds credited back into my account. Natassia Fourie <***> telling me my call has been resolved.. Dotsure Support <***> - telling me they acknowledge my call logged

Mon 2021/07/05 11:49 - emailed my bank statement as requested

I wonder what are your turn around time for calls logged - what des your customer service report look like..?

Please assist me ASAP..

Rockshana Muir

Helpful (0)

Replies (2)

dotsure.co.za's replyOfficial

09 Jul 2021, 10:21

Hi Rockshana,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.

Thanks, dotsure.co.za

dotsure.co.za's reply09 Jul 2021, 10:21

Official

Rockshana M's updateReviewer Update

09 Jul 2021, 11:03

Guys,

this is all I ever receive - let us see who will "get in contact" with me this time.. I am all ears..

thanks any ways
Rockshana

Rockshana M's update09 Jul 2021, 11:03

Reviewer Update

Guys,

this is all I ever receive - let us see who will "get in contact" with me this time.. I am all ears..

thanks any ways
Rockshana