BS
Bram S

1 reviews | Active since May 2021

14 May 2021, 13:42

Dotsure

My wife's claim, OAK ***, was rejected despite having supp**** the relevant information and also being up to date with my premiums. A very bad experience.

0
Replies (2)
dotsure.co.za
dotsure.co.za's reply14 May 2021, 13:48
Official
Hi Bram,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za
BS
Bram S's update14 May 2021, 14:09
Reviewer Update
Was contacted but still not satisfied with their response