AB
Antoinetteb B
1 reviews | Active since Jul 2014
24 Apr 2025, 11:44
DOTSURE
First time to claim, It was an accidental dog bite, I has my puppy on a leach, 2 Giant St Bernard dogs attacked myself and my Biever Yorkie in Lonehill. Dorsure has made it impossible to get my claim in. I was told someone will phone me and its 24 hours, I tried to chat to AI but with now real answer. We dealing with Dog claims not space rockets.
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dotsure.co.za's replyOfficial
24 Apr 2025, 11:45Hi Antoinetteb, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply24 Apr 2025, 11:45
Official
Hi Antoinetteb, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za