Dotsure 21/05/2025 claim

Item: dotsure.co.za
Rating: 1
Author: mosoetsas M

Please pay up for my vehicle repairs, damage caused by Dot.sure member. The gentleman who was driving mentioned that the insurance is under his wife.

I have sent images of the damage done to my vehicle as well as the vehicle that caused the damage to my vehicle.

Been communicating with Diane Phone: +*** email: *** WhatsApp: ***

On the Date : 21 May 2025 Time of the accident : 18H05 Address: Krugersdorp near President Hyper At intersection with Pretoria Street

Serial Number : 21/05/25 Surname: HA*** Names : FREEDOM MKHUL*** ID : can be provided Silver Renault KWID Number Plate : KGF437EC

OFFICE IN WHICH AREA THE ACCIDENT OCCURRED. Occurance Book no: 10205/2025 MOGALE CITY

Completed By: T/ Officer Initials ; A, P, Surname : LESETEDI Service number: ***

Helpful (0)

Replies (2)

dotsure.co.za's replyOfficial

01 Jul 2025, 10:13

Hi Vho , Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za

dotsure.co.za's reply01 Jul 2025, 10:13

Official

mosoetsas M's updateReviewer Update

30 Jul 2025, 21:06

This complaint was logged on the 30 June 2035 , today it’s the 30 July and no correspondence received from Dotsure. No phone call nor email received!

DOTSURE
email : ***

Diane
I am making a follow up re my Car NISSAN DUKE DB98NLGP knocked by your client:
FREEDOM MKHULULI HADEBE, with his :
SILVER RENAULT KWID KGF437EC.
I sent you the photos of my Car, Police Accidents Report, together with two Quotations.
How far is DOTSURE with the procedure for payment done by your client to my vehicle.

mosoetsas M's update30 Jul 2025, 21:06

Reviewer Update