SN
Sifiso N
1 reviews | Active since Apr 2015
05 May 2025, 14:07
Dotesure
Dotesure rejected my claim for a warranty not a service plan,but they rejected my claim coz I missed a service and the paid they need to cover they got nothing to do with the service plan, they used the service plan as an excuse not to pay I need then to refund me all thing I had paid for the service so I can fix my car. They told me to take the car to Audi after declining the claim they told me I need to pay for what ever Audi will change me and they won't even help with the tow truck to take the car back home. This is one of the worse services I got ever
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Replies (1)dotsure.co.za's replyOfficial
05 May 2025, 14:12Hi Sifiso, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply05 May 2025, 14:12
Official
Hi Sifiso, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
