SM
Sbusiso M
1 reviews | Active since Dec 2017
21 Nov 2022, 15:51
DOTE693016 - 3rd Party Claim
DOTE693016 - 3rd Party Claim logged with you and gave you AR number on 16 November to-date no one has contacted me nor allocated to the case as per the last call to your customer care on the 18 November, I need this matter to resolved timorously without any further delays. let alone do you acknowledge receiving emails from me? what kind of customer service is this? Can some one call me and urgently
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dotsure.co.za's replyOfficial
21 Nov 2022, 21:10Hi Sbusiso, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply21 Nov 2022, 21:10
Official
Hi Sbusiso, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za