MT
Mpho T
1 reviews | Active since Aug 2012
23 Jul 2024, 09:31
DOTA*** - BREACH OF CONTRACT
My insurance went from R1 285.80 to R1 327.77 now i get an SMS that you will debit R1 578.00 I have never agreed to any upgrade of sort. If this goes through without my consent I would like for the amount to be reversed i would rather look for another insurance if this will be charged
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Replies (2)
dotsure.co.za's replyOfficial
23 Jul 2024, 09:46Hi Mpho, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply23 Jul 2024, 09:46
Official
Hi Mpho, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
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Mpho T's updateReviewer Update
23 Jul 2024, 14:39I appreciate you getting back to me in a matter of minutes, I haven't received a call. It is concerning me seeing that in 2 days they will de debiting my account an this has still not been resolved.
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Mpho T's update23 Jul 2024, 14:39
Reviewer Update
I appreciate you getting back to me in a matter of minutes, I haven't received a call. It is concerning me seeing that in 2 days they will de debiting my account an this has still not been resolved.