HG
Herman G
1 reviews | Active since May 2024
04 Jun 2024, 09:44
Dot unsure
After experiencing the worst customer service regarding claims and subsequently cancellation of my policy, Dot sure was eager and available to do what they do best, and that was to collect another months premium. This is really distasteful. Their friendliness is goes only as long as they collect money, they are not there to insure you, they are the best money collectors out. Stay away
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Replies (1)dotsure.co.za's replyOfficial
04 Jun 2024, 09:50Hi Herman, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply04 Jun 2024, 09:50
Official
Hi Herman, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
