sL
sam L
1 reviews | Active since Sept 2013
06 Sept 2023, 07:42
Dot unsure
I have sent emails to request more information on doggy dental and have still gotten a response. These have been over the span of months. This is ridiculous because my dog needs treatment, and you are being unfair! I am paying for a service and expect efficient and effective service! Why is it so hard to send someone a response?
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dotsure.co.za's replyOfficial
06 Sept 2023, 08:52Hi Sam, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply06 Sept 2023, 08:52
Official
Hi Sam, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za