Dot sure was unfair to me and rejected my claim because they were work done without their approval while my car is still standing by the dealer

Hi  Prince , Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za