ML
Mohale L
1 reviews | Active since Jul 2018
10 Jun 2022, 08:13
DOT SURE PATHETIC SERVICE
This insurance company is Pathetic.. I had a break down in Ga-Rankuwa a few months ago.. They decided to send a tow truck from as far as Veeriniging... So that they could charge me more.. Same thing happened again on the 7th June 2022 Whole i was in the middle of nowhere around 02:00am. Instead of sourcing a tow truck that was 10 km away they told me they got a tow truck that was almost 170km away ...after 1 hour of waiting. And again its a way of they to charge their clients extra money...
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dotsure.co.za's replyOfficial
10 Jun 2022, 08:42Hi Mohale, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply10 Jun 2022, 08:42
Official
Hi Mohale, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za