TM
THALITHA M
1 reviews | Active since Dec 2012
05 Feb 2024, 15:11
DOT SURE INSURANCE
I am very disappointed with Dot sure Insurance, i have my car comprehensive insurance with them. But my insurance started in 2011 with Regent, then we were transferred to Hollard. In 2021 March we were transferred again to Dot Sure. My problem is that they keep saying my inception date is March 2021 which is wrong. I never changed insurance and i do not get the correct letter. I contacted them they referred to Hollard but still no help.
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dotsure.co.za's replyOfficial
05 Feb 2024, 15:13Hi Thalitha, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply05 Feb 2024, 15:13
Official
Hi Thalitha, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za