kK
kallie K
1 reviews | Active since Apr 2011
03 Aug 2021, 15:54
DOT SURE CUSTOMER SERVICE TOPS
I forgot that Hollard sent me a message that they are merging with dot sure and when the debit order went off I was upset wondering how a pet insurer deduct money from my account. I realised my mistake after I stopped the debit order a few days later and sent an e mail to dot sure who promptly called me and sorted out the debit order issue fast. Very fast and efficient customer service.
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dotsure.co.za's replyOfficial
03 Aug 2021, 16:38Hi Kallie,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
dotsure.co.za's reply03 Aug 2021, 16:38
Official
Hi Kallie,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family