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natasha.robertson natasha.robertson

1 reviews | Active since Aug 2016

09 Jul 2020, 09:51

DOT SURE (AND CHANTELLE GROENEWALD) DOES IT AGAIN!!!! CUSTOMER EXCELLENCE AT IT'S BEST!

Absolutely phenomenal service from Chantelle Groenewald!! She went out of her way to deliver customer excellence. Her communication was on par - she kept me informed of my claim every step of the way. Chantelle is so passionate about what she does and every South African business should take a page out of Chantelle's book regarding customer excellence. Well done Chantelle!!! You deserve to be acknowledged by Dotsure for your passion, drive and love for execution.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply09 Jul 2020, 09:56
Official
Hi Natasha,

Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-) 

The dotsure.co.za family