ND
Ntombifuthi D

1 reviews | Active since Jul 2022

12 Aug 2025, 11:13

DOSTSURE IS A BULL**** INSURANCE!!!!! ****** ****MERS

I am tired of reaching to Dotsure and their so cold Natasha. I had cancelled my policy after they failed to assist me, after they wanted me to pay over 20k access fee then I cancelled their stupid product. I stated very well that I am cancelling anything that has to do with DOTSURE this simple means with Netstar because their policy comes with Netstar package!!!! Nothing new, so called consultant did not do that, onky to find a schock f=of my life that I owe Nedstar. Last week I have been calling in and I was told Natsha will call me. did she bother? No. every ****en day I call in and am being told they are unable to get hold of her, what should happen? I WILL NOT BE PAYING FOR THE ****** NEDSTAR ACCOUNT!!!!! THEIR STUPID AGENT NUST TAKE ACCOUNTABVILITY. I have let Dotsure to be when they could not a assist with my claim. if this nonsense does not get fix, I will gladly escalate to ombudsmen because clearly am the stupid one here. THIS IS MY ****EN AIRTIME THAT I USE TO CALL DAILY.

This business is disgusting!!!!!!!!!!!!!!!!!!!!!!!!! DISGRACE

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Replies (1)
dotsure.co.za
dotsure.co.za's reply12 Aug 2025, 14:46
Official
Hi Ntombifuthi, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za