GB
Georg B

1 reviews | Active since Jan 2013

07 May 2026, 12:47

Dootsure Pet Medical Insurance Cancellation

I wanted to cancel my policy because I chose to move to another Pet Medical Insurance company. This was uncomfortable. Donné Stoffels phoned me soon after I logged the request and really handled it well. She pointed out their advantage over their competition, but understood my case and concluded the cancellation. Five out of Five for their company allowing this and for her in the way she treated her to be "ex" customer! If they handle a cancellation so professionally and speedily, I can only recommend them to anybody who is not sure which company to go with. They practice what they preach, even if it hurts!

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply07 May 2026, 13:29
Official
Hi Georg,
Wow, thank you for the awesome 5-star review! We’re so happy to know you’ve had a great experience with us!
We’re glad to have had you as part of the dotsure.co.za family. We wish you the best for the future :)
The dotsure.co.za team