JP
Judy P
1 reviews | Active since Jul 2021
01 Nov 2023, 15:26
Don't waste your money on Dotsure insurance
I have had pet insurance for over two years and wanted to do my first claim. Due to some clause, they won't honor the R1000 claim I submitted, as I already paid the third party. Dotsure sucks!
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Replies (2)
dotsure.co.za's replyOfficial
01 Nov 2023, 15:27Hi Judy, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply01 Nov 2023, 15:27
Official
Hi Judy, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
JP
Judy P's updateReviewer Update
01 Nov 2023, 17:29I already spoke to 4 employees of Dotsure & although they spoke to a Manager, they didn't do the right thing. Very disappointing service. I won't be supporting Dotsure!
JP
Judy P's update01 Nov 2023, 17:29
Reviewer Update
I already spoke to 4 employees of Dotsure & although they spoke to a Manager, they didn't do the right thing. Very disappointing service. I won't be supporting Dotsure!