JS
Jackie S

1 reviews | Active since Nov 2025

14 Nov 2025, 05:32

Don’t use Dotsure Car Insurance - a horrific experience

A comprehensive car insurance policy holder and client for 15 years, with VIP membership and 7 years claim free. They have treated me like garbage - claim settled easily but parts and the panelbeater have taken 2 months to be delivered. Endless emails and calls - they give no reliable feedback or take accountability for delays. Please don’t waste your time with them, it will bring you endless frustration.

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply14 Nov 2025, 08:10
Official
Hi Jackie,
We’re truly sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
We’ve referred your query to the appropriate department, and one of our representatives will reach out to you to look into this matter further.
The dotsure.co.za team