Don't insure with dotsure as you have got less benefits with a higher premium and then they don't pay as per the exclusion policy7

Hollard merge with Dotsure. I received as call were by i was informed about it, but not that is going to cost. The person on the phone then said that she is going to send me my policy, not asking if my details are still the same as well as email address. A couple of years later with the floods that we had in Thabazimbi my vehicle got damaged on the road due to the floods. Refer to 16.1 of the policy that was only send to me now as i gave them the correct email details. Start date of policy 1st may 2021, review date 1 May 2025. Should it not be reviewed every year. Dotsure then got Caitlin from badger holdings to investigate, and guess what, i am at fault, because she is protecting Dotsure. As per my original request please send me a copy that i agreed with the new policy. Question, why did my policy increased with nearly 39 % over this period with lesser benefits. Please do your homework before giving me a report from this Caitlin from Badger. Dotsure, with all your adverts you should ne ashamed of yourself, disgusting.