JG
Justin G

1 reviews | Active since Apr 2013

07 Jun 2022, 11:17

Don't choose Dotsure they are dishonest and have terrible service

Worst communication I've ever experienced hands down. After getting a professional quote to repair my vehicle, dotsure have their own assessors apparently who look at photos submitted by a professional panel beaters and then only quote on what they can see in photos. Then they don't even use genuine parts to replace your genuine damaged parts...why pay for comprehensive insurance when they don't even use genuine parts. I've been constantly phoning and chasing up and no one ever gets back to you so if I were you I would choose another insurance company.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply07 Jun 2022, 11:33
Official
Hi Justin, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za