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Shera S
1 reviews | Active since Aug 2023
15 Aug 2023, 10:47
Do not use
Unfortunately there is not an option for 0 stars.
Worst service I have ever received. Mechanical breakdown on Monday. No answer or appropriate action taken. Saturday they logged my claim for the first time. I had to pay for the repairs.
Phone me on Monday _ I didn't use the correct mechanic
They will not pay a cent.
I am beyond annoyed. Service is terrible No one talks to each other - all acting in silos
Worst experience
Helpful (0)
Replies (2)0
Replies (2)
dotsure.co.za's replyOfficial
15 Aug 2023, 11:22Hi Shera, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply15 Aug 2023, 11:22
Official
Hi Shera, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
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Shera S's updateReviewer Update
15 Aug 2023, 13:09The company has called and are trying to resolve the issue. Which is a surprise, but they are trying.
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Shera S's update15 Aug 2023, 13:09
Reviewer Update
The company has called and are trying to resolve the issue. Which is a surprise, but they are trying.