LB
Lloyd B
1 reviews | Active since May 2022
30 Jun 2022, 12:14
DO NOT USE DOTSURE
Dotsure are *********. After submitting a claim for my vet bill dotsure rejected my claim stating that my premium was not paid and my claim was rejected. My premium has been paid in full and they responded to my proof of payment by offering to cancel my policy. Do not use them
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dotsure.co.za's replyOfficial
30 Jun 2022, 12:18Hi Lloyd, Thank you for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply30 Jun 2022, 12:18
Official
Hi Lloyd, Thank you for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za