AM
Amanda M

1 reviews | Active since Jan 2020

16 Jul 2024, 13:06

DO NOT JOIN DOTSURE THEY DO NOT PAY OUT CLAIM THEY ARE BE TO FRUSTRATE CUSTOMERS

Good day,

I write this review with a bleeding heart for poor service I received from dotsure car warranty. I have been taken from pillar to post for my claim. I have been a good paying client from July 2022. This was my first time to claim from them. They made sure that the frustrate me to my last nerve. I had to cancel the policy because I felt I joined a ****. Call Centre tells you something and the claims department tell you something different. They received all the documentation and they requested other documents that they never mentioned when I called in to find out what do I need to do in order for me to claim. I canceled the policy with immediate effect and I am warning other consumers not to associate themselves with Dotsure they sell you a pregnant *** and deliver as sick bull that can die any day. I HATE AND REGRET THE DAY I EVER SIGN UP WITH THEM.

I am going to publish this on all social media platforms and it is not going to end there I will make sure that they are exposed.

0
Replies (2)
dotsure.co.za
dotsure.co.za's reply16 Jul 2024, 13:13
Official
Hi Amanda, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
AM
Amanda M's update17 Jul 2024, 12:04
Reviewer Update
Hi,

I am not happy with the explanation I received.

You are using all technical terms to confuse me.

I am going to continue to spread the word that people should play away from dotsure.