MN
Mohau N
1 reviews | Active since Dec 2022
18 Nov 2025, 07:53
DO NOT INSURE YOUR CAR WITH DOTSURE.
DO NOT GO TO DOTSURE, EVEN IF THEY ARE THE LAST CAR INSURANCE ON EARTH!!! I have been stuck without a car for the past 5 months and they're refusing to payout. They even went to the extent of finalizing the claim by themselves just so they won't pay, yet they were still requesting payment from me every month. To show you that they don't care, even if you close your policy with them, they're not even bothered because they know that they won't pay you. Don't learn the hard way like me. Every motorist that has made a claim through them is complaining and they had to do things out of their own pockets.
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Replies (3)
dotsure.co.za's replyOfficial
18 Nov 2025, 09:24Hi Mohau,
We’re truly sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
We have referred this to the relevant department to investigate this matter further.
The dotsure.co.za team
We’re truly sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
We have referred this to the relevant department to investigate this matter further.
The dotsure.co.za team
dotsure.co.za's reply18 Nov 2025, 09:24
Official
Hi Mohau,
We’re truly sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
We have referred this to the relevant department to investigate this matter further.
The dotsure.co.za team
We’re truly sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
We have referred this to the relevant department to investigate this matter further.
The dotsure.co.za team
MN
Mohau N's updateReviewer Update
18 Nov 2025, 09:29You're lying with this reply. You sent the same reply on my first review and no one said anything or even contacted me. On my second review you guys just kept quiet and let it pass like a **** in the wind. Even this one, YOU WON'T DO ANYTHING! You finalized my incomplete claim and you said you will get back to me. DOTSURE is full of lies and empty promises. I want everyone to know about you.
MN
Mohau N's update18 Nov 2025, 09:29
Reviewer Update
You're lying with this reply. You sent the same reply on my first review and no one said anything or even contacted me. On my second review you guys just kept quiet and let it pass like a **** in the wind. Even this one, YOU WON'T DO ANYTHING! You finalized my incomplete claim and you said you will get back to me. DOTSURE is full of lies and empty promises. I want everyone to know about you.
MN
Mohau N's updateReviewer Update
24 Nov 2025, 11:40How much time do you need for a turnaround? My car is still untouched at the panelbeaters.
MN
Mohau N's update24 Nov 2025, 11:40
Reviewer Update
How much time do you need for a turnaround? My car is still untouched at the panelbeaters.