MT
Marion T
1 reviews | Active since Mar 2012
23 Nov 2024, 10:19
Do not ever use Dotsure pet insurance
Do not use Dotsure for pet insurance. Last year I received massive increases as they believe older pets will automatically need more vet costs. After no claims whatsoever this year, I have been hit with 13% increases: on querying this, I get given the same story. So am I to expect such significant increases, even in my young pets, forever? Use another provider!!!
Helpful (0)
Replies (1)0
Replies (1)dotsure.co.za's replyOfficial
26 Nov 2024, 11:42Hi Marion, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply26 Nov 2024, 11:42
Official
Hi Marion, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
