EM
Eugenie M
1 reviews | Active since Jan 2024
18 Jan 2024, 12:40
DISSATISFIED CLIENT DEMANDING FULL REFUND OF ALL PREMIUMS PAID
I am utterly disgusted in the manner in which my claim was actioned. Not only is it a mission to speak to the correct department, there is no follow-up made with the client. I received a generic repose which is useless.
I demand a full refund of all premiums paid so I can attend to sorting my car out. Furthermore I expect all future debts to be canceled as I have no intention on doing business with your company.
Helpful (0)
Replies (1)0
Replies (1)dotsure.co.za's replyOfficial
18 Jan 2024, 13:02Hi Eugenie, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply18 Jan 2024, 13:02
Official
Hi Eugenie, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
