Dissatisfied at Dotsure insurance

Last Friday 02/11/2018 I took out an insurance policy for my vehicle with Dotsure.when I took out the insurance some of the details were not captured correctly. I had to contact them on several occasions to correct the errors and fill in the missing information. The very next day I get a call from one of the call centre agents stating that he needs to confirm my details on the policy as I did not mention it before. I found it strange because I went through all the trouble of getting it fixed on that same Friday. When he started going through my policy, he was confirming all the wrong information again. I eventually told him that he's wasting my time and ended the call. On Monday the 05/11/2018 I called Dotsure again to rectify the details on the policy. Once that was done I still had to wait for a booking to be made with the company that is going to fit the tracker in my vehicle as it is part of getting full cover with Dotsure. I'm still waiting up till now. I had to call the call centre to try and see what's going on as I received a text message stating that I'm provisionally booked for Friday the 09/11/2018 and that I should not miss the appointment. Well it's Thursday afternoon now and still nobody has contacted me to confirm the booking as I don't have any details of who will be installing the tracker and where. I tried again to call the call centre, but again I was told they will conference me with the company that will do the installation and they put me on hold for a long time while they play that ****py song in the background. I waited so long even the song stopped playing.... Dotsure if you don't want me to get insured by you guys tell me nicely so that I can cancel and get insurance from someone else....please. If I only knew this is how you treat customers I would never have signed with your'll.