KK
Katlego K

1 reviews | Active since Jul 2020

24 Oct 2023, 10:08

Dissatisfied about the claim outcome.

They declined my warranty claim which was about catalytic converter, in their clause they didn’t specify that it’s not covered. After years of paying. Dotsure is expensive for nothing!

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply24 Oct 2023, 10:10
Official
Hi Katlego, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za