DISSATISFACTION WITH DOTSURE

From the very beginning I was not treated well by Dotsure Insurance. On my very first claim I had to do follow-ups with them no consultant called me until I eventually got through to their claims department. Was promised a call back but still it never happened. I voiced out my dissatisfaction and given an apology. I thought they had improved when I claimed for the second time as my claim was finalized within a week. In July again I put in a claim. To date my car is still at the mechanic as they are sending me from pillar to post. I would be told to submit documents. On submitting something else would be required of me. I would strongly advise people not to insure with them. They are only happy when they get their premiums every month but come claim time they don't come to the party.