JM
Jenett M

1 reviews | Active since Aug 2012

23 Mar 2017, 17:52

Dissapointed !

<p>What a terrible service I received when trying to make a claim.</p> <p>All of the sudden there are penalities I have to pay which I was never told about.Worse Part I am not claiming from my policy I just wanted dotsure to assist with liasing with the company that hit my car.</p> <p>The company agreed to take full responsibility provided they deal with my insurance.</p> <p> </p>

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply24 Mar 2017, 10:53
Official

Dear Oaratwa

Kindly accept our apology for any inconvenience caused.

As per your discussion with Vuyisile, kindly forward a copy of the quotation and pictures of the damage to your vehicle in order for the necessary and required documentation to be prepared for the approach (recovery) to the third party's insurance.

We hope that the above was of assistance.

Kind regards

Oakhurst Resolutions Team