ZT
Zoe T

1 reviews | Active since Jan 2020

24 Jan 2020, 14:27

Dishonest sly insurance company for car

Took out a policy with dotsure for a better premium, only to be paying even more than intially agreed to because of a claims history request from previous insurance which was requested after the policy was already signed. I find this to be *****alent because it should be communicated with the client before hand not after in an attempt to increase the premium. Absolutely disgusting service. Dishonesty is not on!

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Replies (1)
dotsure.co.za
dotsure.co.za's reply24 Jan 2020, 14:45
Official
Hi Zoe,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you to investigate this matter further. 

Thanks, dotsure.co.za