Dishonest business scales used by Dotsure to sponge off from client's purse.

Dotsure is currently ******** clients after taking up insurance car cover with them. Months after I took up cover for two vehicles, they have perpetually been debiting my bank account of funds in addition of my original insurance cover claiming it is for additional cover I've taken up after the main car cover which is a lie.

They promise voice recordings when enquiries are made but never send them or communicate of the escalation they'd promised to make. I t is a nightmare just to get assistance on these as they move you pillar to post on call claiming it's a product one consultant doesn't have info on even though they are able to ascertain existence as a debit order on the account.

Two months ago they were debiting 2*R90 which was cancelled by myself and never refunded me for it and never sent me records of me taking up the product. In January, they debited 2*R178 for a product claiming I took in December 2022.

Dotsure insurance is violating me as a client and believe my bank account is their playground where they can take money as they please.

I would honestly discourage anyone who is being probed or influenced to use this as a service provider. It is unacceptable and their Client care department with personnel such as Shelley are not helpful.

I want my money back DOTSURE.