QC
Quintus C
1 reviews | Active since Aug 2013
28 Aug 2023, 08:03
Dishonest and Ignore Email Instruction.
PET INSURANCE, I was warned by my vet that they are a ***** in the night, but having pet insurance and discovering that how they advertise and what they actually provide as a service are two very thing far apart from each other,
as a result I have requested a cancellation, going on form July mu account is still being debited, in my email I requested written confirmation of cancellation, I get ignore from July I have not received a written via email response form Dotsure.
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Replies (2)
dotsure.co.za's replyOfficial
28 Aug 2023, 11:18Hi Quintus, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply28 Aug 2023, 11:18
Official
Hi Quintus, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
QC
Quintus C's updateReviewer Update
28 Aug 2023, 12:34Hi, Just Make sure that the reply is Via Email only, however I have noticed that this kind of reply is copy and paste, if this is not cancelled I shall engage in legal action PERIOD.
QC
Quintus C's update28 Aug 2023, 12:34
Reviewer Update
Hi, Just Make sure that the reply is Via Email only, however I have noticed that this kind of reply is copy and paste, if this is not cancelled I shall engage in legal action PERIOD.