Disgusting service from Dotsure

I have never been so poorly treated by an insurance company. Ever since Dotsure to over from Oakhurst, the service levels have dropped. I recently had a vehicle accident. It took nearly 2 months to repair, and never once during that period did anyone from Dotsure phone me to update me on the progress of the repairs. I had to phone on numerous occasions, but every time you phone you have to speak to another person. Also after someone actually realized my frustration and put me through to a manager, what an arrogant person he turned to be. In mid sentence of our conversation, he says, " i`ll be quite so that you can vent". Finally got the vehicle 21st Feb, accident on the 22nd December, only to be informed that the rear boot sensor was not repaired and that Dotsure would arrange to have it sent to a pane beater in Durban to repair. Now again a month later i have to phone to find out the progress on the sensor, and of course nobody can answer. DOTSURE, f you want to concentrate on pets the so be it, but dont take my money for a car insurance and then treat me like a pariah.