SG
Sarisha G

1 reviews | Active since Dec 2011

06 Jan 2020, 13:29

Disgusting service!

My claim was registered on 28/11/2019 and the insurance has been uncontactable since the registration of claim. Each time I call i either cant get hold of anyone or the person assisting hangs up. I will be contacting the Ombudsman shortly as this is absolutely ridiculous!

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply06 Jan 2020, 13:39
Official
Hi Sarisha,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you to investigate this matter further. 

Thanks, 
dotsure.co.za